Danielle Pillet-Shore (PhD, University of California at Los Angeles) is a sociologist, conversation analyst
and Associate Professor of Communication at the University of New Hampshire (USA). Her research aims to
discover how human social conduct is organized, coherent and meaningful.
Examining video-recorded
-occurring interactions between people coming together to socialize and/or do work, she focuses on
how people create and maintain their social and professional relationships—and minimize conflict and
maximize social harmony
—in everyday life.

Dr. Pillet-Shore is currently investigating (i) how both previously acquainted and unacquainted people open their face-to-face interactions across a wide variety of settings, (ii) how primary school teachers and their students’ parents interact during parent-teacher conferences (for which she was awarded a National Academy of Education/Spencer Postdoctoral Fellowship), and (iii) how undergraduate college students talk with peers/friends/family about their own everyday lives. Her findings have been published in the Journal of Communication, Communication Monographs, Research on Language and Social Interaction, Social Psychology Quarterly, Social Science & Medicine, Language in Society, Symbolic Interaction, Sociology of Health & Illness, and Discourse Studies.

Professor Pillet-Shore teaches courses on language and social interaction, conversation analysis, and institutional interaction (including in emergency service, legal, medical, family-school, and political settings). She is the recipient of several top paper awards from the National Communication Association’s Language and Social Interaction Division, and her dissertation was recognized with their Outstanding Dissertation of the Year Award. Dr. Pillet-Shore served as elected Chair of NCA's Language and Social Interaction Division, and was commissioned as guest editor for the journal Research on Language and Social Interaction.