Population and Stakeholders

Populations utilize telemedicine services depends greatly on the availability and access to services. Due to the pandemic, regulations surrounding telehealth shifted, increasing the access for a variety of patients. 

  • Research suggests that telehealth is not equitable accross different population subgroups. This can be attributed to factors such as lack of access to technology and insurance coverage. 
  • A study conducted by the ASPE Office of Health Policy found the following regarding Telehealth Trends:
    • One in four respondents (23.1%) had utilized telehealth services in the previous four weeks. 
    • Telehealth use rates were much lower in those who were uninsured (9.4%). 
    • The highest rates were among those with Medicaid (29.3%), Medicare (27.4%), Black individuals (26.8%), and those earning less than $25,000 a year (26.7%).
    • Video telehealth appointment rates were lowest among those without a hgih school diploma, adults 65 and older, and Lation, Asian, and black individuals (Karimi, et al. 2022).
  • Telehealth laws and regulations vary state by state, thus the population using telehealth varies with this. 
  • The map below illustrates the states with laws surrounding payment parity, which ensures providers receive reimbursement equal to what they would for in person visits. This acts as an incentive and helps to increase access to telehealth for telehealth (Andrade, et al., 2022). 
Stake Holders: 
  • What is a stake holder?
    • In healthcare, stakeholders are individuals or organziations with an interest in the service, or those who are impacted by quality measures.
    • When looking at telehealth stakeholders invest in providing telehealth services and the patient is in turn affected by having access to the service. 
  • Public and private sector stakeholders of telemedicine of compromised of the government, primary care clinicians, entrepreneurs, patients and general hospital staff.
  • Primary care clinicians are the largest stakeholder group in the supply of health care (Kim, et al., 2021).