Agency for Healthcare Research and Quality [AHRQ]. (2021).  CAHPS clinician and group survey. 

Agency for Healthcare Research and Quality [AHRQ]. (2020). The evidence-base for telehealth: Reassurance in the face of rapid expansion during the COVID-19 pandemic. 

American Nurses Association. (2019).  ANA core principles of connected health.

Atreya, S., Kumar, G., Samal, J., Bhattacharya, M., Banerjee, S., Mallick, P., Chakraborty, D., Gupta, S., & Sarkar, S. (2020). Patients’/Caregivers’ perspectives on telemedicine service for advanced cancer patients during the COVID-19 pandemic: An exploratory survey. Indian Journal of Palliative Care, 26, 40–44.

Brous, E.  (2016).  Legal considerations in telehealth and telemedicine.  American Journal of Nursing, 116 (9), 64-67.  doi: 10.1097/01.NAJ.0000494700.78616.d3

Burnes B. (2020).  The origins of Lewin’s Three-Step Model of Change. The Journal of Applied Behavioral Science, 56(1):32-59. doi:10.1177/0021886319892685.  

Center for Connected Health Policy (CCHP). (n.d.). About telehealth.

Centers for Medicare and Medicaid Services [CMS]. (2021).  HCAHPS: Patients perspective of care survey.

Davis, C.  (2018). Ethical decision making.  Nursing Made Incredibly Easy! 16(2), 4-5. doi: 10.1097/01.NME.0000529954.89032.f2

Donelan, K., Barreto, E.A., Sossong, S., Michael, C., Estrada, J.J., Cohen, A.B., Wozniak, J., & Schwamm, L.H. (2019).  Patient and clinician experiences with telehealth for patient follow-up care. The American Journal of Managed Care, 25(1), 40-44.

Health and Human Services.  (2021a). Medicare and Medicare policies. 

Health and Human Services.  (2021b).  Policy changes during COVID 

Health Resources and Services Administration [HRSA].  (2021). Telehealth programs.  

Holtz, B.E. (2021).  Patients perceptions of telemedicine visits before and after the coronavirus disease 2019.  PandemicTelemedicine and e-Health, 27(1), 107-112.

Institute for Healthcare Improvement.  (2021). The IHI triple aim initiative. 

Institute of Medicine. (2001) Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press.

James, N., Power, E., Hogden, A., & Vucic, S. (2019). Patients’ perspectives of multidisciplinary home-based e-Health service delivery for motor neurone disease. Disability & Rehabilitation: Assistive Technology, 14(7), 737–743. 

Jercich, K. (2020).  Dozens of orgs call on DEA to enable remote presriptions for controlled prescriptions for controlled substances. 

Lu, C., Hu, Y., Xie, J., Fu, Q., Leigh, I., Governor, S., & Wang, G. (2018). The use of mobile health applications to improve patient experience: Cross-sectional study in Chinese public hospitals. JMIR mHealth and uHealth6(5), e126.

McElroy, J.A., Day, T.M., Becevic, M. (2020).  The influence of telehealth for better health across communities. Prevention of Chronic Disease,17:200-254. DOI:

Nguyen, M., Waller, M., Pandya, A., & Portnoy, J. (2020). A Review of Patient and Provider Satisfaction with Telemedicine. Current allergy and asthma reports20(11), 72.

Powell, R. E., Henstenburg, J. M., Cooper, G., Hollander, J. E., & Rising, K. L. (2017). Patient perceptions of telehealth primary care video visits. Annals of Family Medicine, 15(3), 225–229. 

Ramaswamy, A., Yu, M., Drangsholt, S., Ng, E., Culligan, P.J., Schlegel, P.N., Hu, J.C. (2020)
Patient satisfaction with telemedicine during the covid-19 pandemic: Retrospective cohort study. Journal Med Internet Research, 22(9):e20786 doi: 10.2196/20786

Tasneem, S., Kim, A., Bagheri, A., & Lebret, J. (2019). Telemedicine Video Visits for patients receiving palliative care: A qualitative study. American Journal of Hospice & Palliative Medicine, 36(9), 789–794.

Thomas, N. A., Drewry, A., Racine Passmore, S., Assad, N., & Hoppe, K. K. (2021). Patient perceptions, opinions and satisfaction of telehealth with remote blood pressure monitoring postpartum. BMC Pregnancy & Childbirth, 21(1), 1–11.

West, K., & Artinian, B. M. (2019). Weighing Options: Perceptions of Adult Patients Accessing Telehealth in Primary Care. Online Journal of Nursing Informatics, 23(3), 9–1.



American Nurses Association.  (n.d.).  American Nurses Association logo. 

Institute for Healthcare Improvement.  (2021).  IHI triple aim. 

Medical Care. (n.d.). Modes of telehealth.